Shipping policy

Thank you for choosing Charlotte Pottieger Fine Art for your art purchases. We are committed to providing a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policy to understand how your orders are processed and delivered.

Original Artwork

Original artwork is professionally packed and shipped with insurance and tracking to ensure it arrives safely.

Please allow 5–7 business days for processing, followed by approximately 3–5 business days in transit.

Shipping is calculated at checkout based on the size and shipping requirements of each piece. Original artwork shipping within the contiguous United States typically ranges from $14.95–$300.

Local pickup in Charlottesville, VA is complimentary.

If you are purchasing multiple pieces of original artwork, please contact Charlotte for a custom shipping quote. We may be able to combine shipments and reduce your overall shipping cost.

Original artwork is currently available for shipping within the contiguous United States. For Alaska, Hawaii, or international inquiries, please contact Charlotte for a custom shipping quote.

Gift Wrap

Gift wrap ships for a flat rate of $9.95 within the contiguous United States.

Gift wrap orders are processed separately from original artwork orders and ship directly from our fulfillment partner.

Shipping Questions

If you have questions about shipping, delivery timing, or a specific artwork, please contact Charlotte before placing your order.

Delivery Issues

If your order arrives damaged, is delayed, or you experience any other delivery issue, please contact Charlotte within 48 hours of delivery at charlotte@charlottepottieger.com. For damaged artwork, please include photos of the artwork, packaging, and shipping label so we can assist with filing a claim and resolving the issue.

Last updated: October 6, 2026