Shipping policy
Last updated: February 11, 2026
Thank you for choosing Charlotte Pottieger Fine Art for your art purchases. We are committed to providing a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policy to understand how your orders are processed and delivered.
Processing and Delivery Time
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Original Art: Please allow additional handling time for original artworks, as each piece is carefully prepared for shipping.
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Art Prints & Wrapping Paper: These items are printed to order. Please allow 1-2 business days for processing and printing before shipping.
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Shipping: All orders over $100 ship FREE with Economy Shipping. Once shipped, delivery typically takes 5–8 business days.
Shipping Costs
Shipping costs vary depending on items, shipping method, and delivery location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor its progress and anticipate its arrival.
Shipping Restrictions
Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause.
Address Accuracy
Please ensure your shipping address is accurate and complete. We cannot be held responsible for delays or lost packages caused by incorrect or incomplete addresses provided during checkout.
Delivery Issues
While we strive to ensure a smooth shipping process, unforeseen circumstances may occasionally cause delays. If you experience any issues with your delivery, please contact us at charlotte@charlottepottieger.com.